FTM Travel
Contact
Jami Hill and Christy Shadday
Awards
University of Georgia Alumni Bulldog Top 100 in 2018, 2019, 2020 and 2025
Testimonials
I have been in the travel industry since the early 80’s. I have worked full time, part time and as an IC. and for a few years owned my own agency. Having worked with many agencies over the years, I can honestly say working the the amazing team at FTM has been nothing less than superb. The owners are so hands on and ALWAYS there to support us, train us and lend a helping hand. This also stands true for our entire team. It’s a great collaboration of team work. I have never experienced the level of professionalism, knowledge, fairness and kindness (it matters!) before I came on board with FTM Travel. Top notch operation that I am proud to be a part of.
I genuinely love working at FTM Travel. One of the things that makes this agency so special is the ownership. Christy and Jami are truly wonderful leaders who are invested in both the business and the people behind it. They go above and beyond in supporting all of our advisors with encouragement and the tools we need to succeed. They foster a team approach that leads all of our advisors to support each other. Most importantly, they care about me as a person and my success in this job. The culture here is the real deal. It’s positive, inclusive, and fun, but also focused and driven. This agency and its leaders are a model for leadership and success!
I absolutely love working with Jami and Christy because they are incredibly supportive. They create a work environment that encourages growth and creativity, which allows me to constantly learn and evolve in my role as a travel agent. They understand the importance of building relationships with clients and make sure to provide us with the tools and freedom we need to deliver exceptional experiences. The sense of community and shared goals within the agency keeps me motivated and excited.
Jami Hill and Christy Shadday, the co-owners of FTM Travel, play a vital role in the success of their advisors by offering unwavering support, expert guidance, and the tools we need to thrive. They create a collaborative environment where their advisors feel valued and empowered, providing ongoing training, access to trusted industry partners, and personalized mentorship. Whether it's navigating supplier relationships, solving client issues, or celebrating wins, Jami and Christy are deeply invested in their advisors' growth and well-being. Their dedication fosters not just professional development, but also a strong sense of community and confidence that enables us to deliver exceptional service to our clients.
FTM Travel
Overview
We opened FTM Travel on October 11, 2011. Our specialty was Disney Destinations and Universal Destinations and Experiences. Our clients trusted us to deliver excellent theme park vacations and soon began asking us if we could plan vacations to other locations. We were eager to learn and expanded our business to include cruise lines, all-inclusives, USA, and European trips. What began with one Independent Contractor has expanded to today’s eighteen Independent Contractors, three employed travel advisors, and one support staff employee. As owners who still book a large number of trips each year, we are comfortable managing this number of Team members. It’s important to know each advisor well and keep a good pulse on their business goals, marketing, sales patterns, and workflow habits.
Today, the theme park companies (including Cruise and Adventures) comprise about 40% of our sales. Our Europe, Caribbean, Mexico, Japan, Alaska and Hawaii trips are growing at a rapid pace! We welcome the opportunity to learn travel trends and new destinations and reward our agents for training on locations and suppliers. Our passion is our tagline: turning vacation dreams into dream vacations. We are inspired to create just-right itineraries for any client who reaches out with a vacation dream. Our repeat and referral business is at least 80% of our sales. We have room to grow as we add salaried employees and independent contractors who share our business goals. Our future is bright!
Independent Consultant Program Overview
Our caring, professional advisors walk through the planning process with you from initial consultation to departure day! High-attention service is our standard. We maintain a robust Training program designed to give independent contractors confidence in what they are selling.
Our Team members do what we love and love what we do. Most of our advisors have been with us for at least five years and many refer new ICs to us. We love planning vacations!
Require Travel Agency Experience
Agency Training Program for New to Industry Agents
Number of Independent Consultants in Program
Work with Independent Consultants Outside the U.S.
Agency Model
Leisure Agency (Leisure business is 90+% of your overall business)
Specialties